Payment & Refund

Payment method  

Bank transfer and Cash.

Except for cash payment, bank fee charge may apply (any bank charge must be borne by customers). Our bank account details are as follows:

1. EUR Bank account:

Beneficiary name: Vu Phuong Hung
Beneficiary Account number: 54936719
Bank name: ASIA COMMERCIAL BANK
Bank address: 57B PHAN CHU TRINH STR, HOAN KIEM DISTRICT, HANOI, VIETNAM
Bank swift code or Bank code for transfer: ASCB.VNVX
Website: http://www.acb.com.vn
       

2. USD Bank account:
Beneficiary name: Vu Phuong Hung
Beneficiary Account number: 105 202 5439 1036
Bank name: TECHCOMBANK
Bank address:
25 B, Phan Dinh Phung, Ha Noi
Bank swift code or Bank code for transfer:
VTCB VN VX
Website:
http://www.techcombank.com.vn
       
Cancellation/ Refund
If unexpected circumstances should arise and impact your holiday plans, we would be glad to assist you with the cancellation procedures and refund your money. Our rates of refund are derived from our suppliers' requirements, and can be summarized as follows:

- 30 Days before trip commencement: 80% will be refunded
- 14 Days before trip commencement: 70% will be refunded
- 7 Days before trip commencement: 60% will be refunded
- No refund for cancellations within 2 days before departure.

For authentication purposes, only written cancellation notices (e-mail or fax) will be accepted.
The refund will be made through bank transfer or credit card, depending on the original method of purchase. Bank fees, if applicable, will be for your account.